We work to ensure the same level of commitment to quality,
and services across all our products
Collection of your Personal Information
Africaegroup.com as an E-commerce company collects personal information, such as your name, e-mail address, telephone number and home or work address. Any information AEG collects is used solely for the purpose of BILLING your online acquisitions. Be rest assured that AEG does not gather any information about your computer hardware and software in any way.
In case you want to link your account from another website to AEG, we encourage you to review their privacy so that you can understand how those Web sites collect, use and share your information. Note that, we don’t have control over the data usage policy of other websites.
Use of your Personal Information
AEG collects and uses your personal information to process product orders and deliver the products requested. There is the possibility that AEG may also use your personal information to notify you of other products that may be relevant to you. AEG may also contact you when conducting research about your opinion of current services or other new products and services we may introduce.
AEG does not sell, rent or lease its customer lists to third parties. AEG may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party. AEG does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent if we chance on it. AEG may access and/or disclose your personal information if required to do so by law.
Control of your Personal Information
AEG offers its customers choices for the gathering, use and sharing of personal information. You may alert us of your preferences by emailing to firstname.lastname@example.org. Please be sure to provide complete account information so we can identify you in our records. Customers have the right to stop notifications by unsubscribing.
Security of your Personal Information
AEG uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. Information from your credit cards is encrypted with Secured Socket Layer (SSL) to protect your details from unauthorized persons.
In terms of refund:
“AEG keeps detailed logs of all transactions that take place. AEG will conduct a detailed investigation of all refund requests for sold items. In cases where it is possible to “return” the products already paid for, we will endeavour to process a return and a refund”.
Changes to this Statement
AEG will intermittently update this Statement of Privacy to reflect company and customer feedback. If there are substantial changes to this Statement or in how https://africaegroup.com/ will use your personal information, we will prominently post such changes prior to implementing the change. AEG encourages you to occasionally review this Statement to be acquainted with how we are protecting your information.