Terms and Conditions
We work to ensure the same level of commitment to quality,
and services across all our products
Welcome to Africa Ecommerce Group Limited(AEG)’s terms and conditions, which apply to all items ordered from Africa Ecommerce Group Limited. Kindly read through carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below.
We may change these terms and conditions from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order.
Currently we offer two delivery options for customers in Ghana:
1. Free delivery within Accra & Tema
2. Paid delivery to locations outside Accra & Tema.
PRICE AND PAYMENT OPTIONS
We accept payments through MTN Mobile Money, cash on delivery and VISA/MasterCard.
The prices shown on our website include any VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller.
We have made all effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see depend on your display, we cannot guarantee that any colour will accurately reflect the colour of the product on delivery.
Measurements and sizes are approximate. We try however to make every measure as accurate as possible.
We will take all the right measures to make sure that all information of products appearing on the website are precise. We reserve the right to refuse orders where product information has been misrepresented.
PURCHASE OF PRODUCTS
When you place an order on our website we’ll send an email to you confirming your order.
Once you have checked out and received your order confirmation email you will not be able to make any changes to your order so please make sure that everything is correct before finally checking out.
If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time. We will take all necessary measures to keep the details of your order and payment secure. Prices are subject to change without notice. These changes will not affect orders that have already been dispatched. Prices are inclusive of VAT (where applicable).
Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular goods may change. If a product you have ordered becomes out of stock before we accept the order we shall notify you and you will not be charged for that item.